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Five stages, no grey areas
The quality of a site is decided by what is settled before it starts. Here is exactly how we work, from the first call to the ten-year warranty.
01
Listening & site visit
We come on site, with no commitment. We measure what exists, identify the structural constraints and above all listen to how you want to use the place.
What you do
You show the property and set out your priorities.
What we do
We identify the points to watch: structure, damp, services, possible asbestos.
Deliverables
Visit report and a budget order of magnitude.
02
Study & pricing
The quote is itemised line by line, with quantities, proposed materials and options priced separately. Nothing is settled under « miscellaneous ».
What you do
You decide between options and confirm the materials.
What we do
We consult our partners and the structural engineer where the structure is involved.
Deliverables
Itemised quote, technical assumptions, structural note where required.
03
Planning
A schedule per trade is set before the first day on site. Long-lead items — joinery, windows, stone — are ordered first.
What you do
You approve the schedule and the key dates.
What we do
We order, coordinate access and notify the neighbours.
Deliverables
Dated schedule, order list, joint schedule of condition.
04
Coordinated site
One project manager answers you. A weekly review covers progress, decisions to make and the weeks ahead.
What you do
You follow along and decide what needs deciding, in a single conversation.
What we do
We coordinate the trades, check execution and document what will be covered up.
Deliverables
Weekly photo report, site diary, priced variations before execution.
05
Handover & aftercare
Handover is done item by item, with a snagging list cleared before the balance is released.
What you do
You take handover and flag what needs putting right.
What we do
We clear the snags, hand over the file and stay reachable after the works.
Deliverables
Handover report, technical file, RGIE certificates, warranties and ten-year liability.
Our site commitments
A named project manager, reachable, who knows your file. No passing you between trades.
Daily clearing, protection of communal access, regular removal of sorted waste.
Joint schedule of condition, announced working hours, neighbours informed before noisy phases.